Select Technical Support

Quality customer support is a key element in realizing the maximum benefit from your software investment.

NOMAD and UltraQuest

Select has technical support staff in Europe and North America.

Contact Phone Numbers

Online Support Form

If you would rather call us, please have the following information ready:

Requirements
Your customer account number


The product name and version


The operating system name and version

NOMAD and UltraQuest products

The goal of the support team is to resolve your issues as rapidly as possible. Our experience has shown that the more relevant information that is available initially the more quickly issues can be diagnosed. We recommend that you have as much of the following information available to expedite the process of resolving your problem.

Features
Platform the software runs on


Interface product and version


Circumstances when the problem occurs


Software changes coincident to the problem's onset


Specific symptoms of the problem


Severity of the problem


Type of problem


Isolated reproducible case illustrating the problem
Contact Numbers:
North America and UK
USA Tel: +1.888.328.7806 (USA and Canada)
USA Tel: +1.203.383.4709
UK Tel: +44.20.3643.0532

All calls are logged into a database and a tracking number called an ICUR number is generated. Please make a note of this ICUR number.